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FAQ

How do I pay?
I gladly accept Visa, MasterCard through PayPal. Please note that you do not need a Paypal account to purchase from this store. Paypal simply provides the secure, encrypted checkout portal through which you transmit your credit card information (which, by the way, I never see).
All items are priced in Canadian dollars. If you are uncomfortable with paying online please note your item and call me to place an order - 416.803.5585.

What about sales tax?
Please note that Canadian residents pay 5% GST. Ontario residents pay 13% HST. The taxes are added when you check out through Paypal.

What is your return policy?
Please remember the jewelry and beads look larger than life in the pictures, which is why it is important to check the size. I have tried to capture the colours as accurately as possible but many monitors vary.

Everything I sell is 100% guaranteed. I want you to love my jewelry as much as I do. If for any reason you are not pleased with the transaction or your purchase, just let me know, return the item and I will offer a full refund of your purchase price less the shipping costs.

How do I care for my jewelry?
Sailorgirl pieces are made using high quality materials, because I want them to last a long, long time.
You can help ensure your jewelry stands up to the test of time by:
- Not wearing it in the shower or the pool
- Not sleeping with it on
- Storing it in Ziploc baggies to prevent tarnishing
I offer FREE LIFETIME REPAIRS on your Sailorgirl jewelry. While I do my best to ensure the highest quality in my work I understand that life happens. Send me an email to make arrangements for a repair.

May I feature photos from your store on my blog?
Of course! We ask only that you credit the photo(s) with a link back to the store.